CA Service Catalog 17.1 Learning Paths

for Customers
Export

There were no major functional changes to CA Service Catalog 17.1. Only updates are to the CA Service Management 17.1 Solution Overview.

All Roles

CA Service Management 17.1: Solution Overview Free New eLearning 33SMO10070 0.5 Hours
CA Service Catalog 17.0: Cumulative Differences 200 eLearning 33CAT20500 0.5 Hours
CA Service Catalog: Explore Service Accounting 200 eLearning 33CAT20280 0.25 Hours
CA Service Management YouTube Video Playlist Media Asset Link

Administrator

CA Service Catalog 17.0: Foundation 200 eLearning 33CAT20520 3 Hours
Select one of the following options:
CA Service Catalog 17.0: Service Design 200 Instructor Led 33CAT20541 16 Hours
CA Service Catalog 17.0: Service Design 200 Dynamic Lab 33CAT2054S 13 Hours
Select one of the following options:
CA Service Catalog 17.0: Administration 200 Instructor Led 33CAT20531 16 Hours
CA Service Catalog 17.0: Administration 200 Dynamic Lab 33CAT2053S 13 Hours

Reporting / Jaspersoft

Jaspersoft Online Learning Portal Access eLearning 91JSP20010 0.01 Hours
Using Jaspersoft BI Link
Developing Reports with Jaspersoft Studio Link

Integration

CA Service Catalog 17.0: Process Automation Integration 300 Instructor Led 33CAT3003B 24 Hours

CA PA Content

CA PA for CA Service Management 17.0: Request and Catalog Management 200 Coming Soon CA PA TBD 2 Hours